#Get it done transportation reviews driver
Ultimately, my car was delivered to me July 10, and I was forced to pay the driver directly, despite Get it Done's promise that I would not personally be forced to pay the driver. On Wednesday, when my car did not come, I was finally able to contact the driver myself, and was told that the car was expected to arrive over the weekend. When my car did not come at that time, they assured me it would come Wednesday July 7th. However, I never got any calls back and never got any information from them about what was getting "figured out." The next date they gave me for delivery was Monday, July 5th, and Tuesday the 6th at the very latest.
Every day, I tried to call Get it Done and ask them what was going on, and either they would not pick up or return my calls, or they would let me know that they would call me back and try to get the situation figured out. My car was not delivered July 3rd, or 4th, and I never heard from the driver. After two more days of trying to get in touch with them and not hearing anything, I was told that they needed to find me a new driver and that the car would now be delivered July 3rd or 4th. But I was assured the car would still arrive on July 2nd. Then, in late June, before my car was supposed to be picked up, I did not hear from them, and after trying to reach them for several days, I was told my car would be picked up a few days later than initially promised. Still, I went with them because they told me they would make sure I got my car on July 2nd. Even then, your driver will not be paid until they deliver so they remain highly motivated to complete the task." However, I was forced to pay a $190 deposit. You will not be charged until the driver picks up your car. We will never have you pay a driver directly. Get it Done's website also states: "We never require a deposit. The amount I ended up paying, including Get it Done's fee, was $1,640. That doesn’t mean you have to ship within 30 days, but you do have to book within 30 days of receiving our quote to get our fixed-rate guarantee.” I did book within a few days of my quote, which was an all inclusive $1,290. Their website states: "We guarantee all our quotes for 30 days. Get it Done delivered my car eight days late and broke many of their promises to me in the process: In early June I got a quote from Get it Done to transport my car across the country. Many have had similar stories “mechanical issues” “running late”.
THEY JUST TAKE YOUR MONEY AND DO NOT TOW YOUR CAR !! CHECK YELP REVIEWS!!!!! IM NOT THE FIRST THEY SCAM Do not believe the 5 Star ratings. I have not received my money back !SCAMMERS THAT LOWBALL DO NOT DO DEPOSITS WITH THEM JUST BECAUSE ITS CHEAPER. The only reason he answered was because it was another number yet he answered right away when he couldn’t even answer me. I had to trick Dave Pein in answering me by going to the website and trying to get a quote with a different number and he answered saying he would give me the refund without an apology for not responding. They took $390 dollars from me with no transportation service done and when I tried to cancel they did not answer emails, texts, or phone call. I started looking at their 1 star ratings in different websites and many people had gone through the same that’s when I knew it was a scam. I decided to cancel the services at the end of the day due to lack of communication and suspicious activity. Then the 20th came and he did not call or let me know anything about my car was getting picked up so I had to call to receive updates, Dave Pein would say he would call in 30 minutes but hours would go by, I had to call multiple times but he would say he was still working on it, I called once more and he said he would call in a few minutes stating he was on his way to his office and did not even call back.
After that he sent me an email with a different total amount of $1,140 which was not the amount we agreed on and said it was a typo and it would be corrected. A month later they tried to take my car earlier the 12th of september when I had saved a spot for the 20th of september, then that same day I called and he said it was a confusion and I was still set for the 20th and he would just send me an email assuring me BUT HE ACTUALLY CHARGED 200$ UNAUTHORIZED and I texted him confused and his reason was that the new driver was a bit more expensive, yet Dave Pein only told me he was sending me another email and NEVER told me they were going to charge me more which was a RED FLAG. CHECK BBB.org complaints before doing business with Get It Done Transportation! They charged me a deposit of 190$ for a total of $1,090 towing from GA to TX a month before stating that I had to send them my card information and a deposit to save my spot.
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